I never thought I’d write a letter to the editor, but I am so angry with
the Transportation Department of the Snoqualmie Valley School District
that I cannot even think straight. Suffice it to say that if I were running a
business in the private sector the way they run their school buses, I would
probably be fired.
First, the bus service on the first day of school was so poor it was
beyond pathetic. No bus ever picked up the kids who lived in Alpine
Estates. Did they miss anyone else? Then, when I called on it, they said they
were working out glitches. Excuse me? Glitches? Aren’t you supposed to
do that before school starts? Aren’t you supposed to do dry runs to make
sure every child will be picked up on time and be at school on time?
It got worse after school. My child returned home an hour and
fifteen minutes after school let out. Hmmm…another “glitch”? Then,
they forgot to pick up my p.m. kindergartner both days. This was after I
called to confirm he was on their pick-up route.
Just what the heck is going on? The worst part is I called to speak to
the transportation supervisor, Bill Schoentrup. No answer but a
voice mail. I left a message to have him call me. He never did. When I called
back, his mailbox was full! Guess other parents wanted to voice their
concerns also. He has never called me back.
There is no excuse for these kinds of “glitches.” I also work in
government (so I don’t want to hear about government bureaucracy). I write
policies and procedures and conduct audits. I oversee staff and budget
issues and fleet services. If I performed as poorly as he has, my boss would
have me demoted or canned.