Transportation department has too many glitches

I never thought I’d write a letter to the editor, but I am so angry with


the Transportation Department of the Snoqualmie Valley School District


that I cannot even think straight. Suffice it to say that if I were running a


business in the private sector the way they run their school buses, I would


probably be fired.


First, the bus service on the first day of school was so poor it was


beyond pathetic. No bus ever picked up the kids who lived in Alpine


Estates. Did they miss anyone else? Then, when I called on it, they said they


were working out glitches. Excuse me? Glitches? Aren’t you supposed to


do that before school starts? Aren’t you supposed to do dry runs to make


sure every child will be picked up on time and be at school on time?


It got worse after school. My child returned home an hour and


fifteen minutes after school let out. Hmmm…another “glitch”? Then,


they forgot to pick up my p.m. kindergartner both days. This was after I


called to confirm he was on their pick-up route.


Just what the heck is going on? The worst part is I called to speak to


the transportation supervisor, Bill Schoentrup. No answer but a


voice mail. I left a message to have him call me. He never did. When I called


back, his mailbox was full! Guess other parents wanted to voice their


concerns also. He has never called me back.


There is no excuse for these kinds of “glitches.” I also work in


government (so I don’t want to hear about government bureaucracy). I write


policies and procedures and conduct audits. I oversee staff and budget


issues and fleet services. If I performed as poorly as he has, my boss would


have me demoted or canned.



Eric Sano


North Bend